Contact Us
Not a Plan Member Yet?
Get Answers Before You Join
Get Assistance With Signing Up
Call us Toll-Free
1.800.290.1820
or
email us at
mail@Careington1.com
For Current Plan Members & Providers
For address or payment changes, plan cancellation, replacing an ID card, or a dental office needing to verify membership.
Call Our Member Service Team:
1.855.588.8719
or email us at
memberservices@Careington1.com
Frequently Asked Questions
What is the cost of the dental plan and how do I sign up?
Who may be included on my plan?
How long has Careington been in business?
I need dental work NOW! Are existing conditions accepted?
A simple diagnosis or treatment plan are not considered to be “work in progress.” If you have dental work that has already begun (dental braces, for example), then plan discounts will not apply to that specific procedure.
Can you tell me the total cost for the dental work I need?
If you have an itemized treatment plan and price from another dentist, you may compare it to Careington’s Schedule of Discounts for your state to calculate the savings (20% to 60%). Otherwise, only a dentist can give you a true estimate, based on his or her examination, identifying the exact dental procedures you need.
Suggestion: If extensive and costly work is required, consumer advocates usually recommend that you obtain a second dental opinion. This is not problem for Careington Dental Plan members, as no referral is required to seek another diagnosis from any other participating dentist in the plan.
What are the requirements of the Careington dental plan?
Everyone wants quality dental care at an affordable price. Careington Dental is a great program that can make that a reality.
When will I be able to use the plan once I sign up?
Note: Vision and Rx savings are available once you receive your permanent card in the mail.
When will I get my Dental Plan ID Card?
*You do not need to wait to start using your dental plan immediately. (Start Fast)
Note: Vision and Rx savings are available once you receive your permanent card in the mail.
How much can I expect to save with the Dental Plan?
NOTE: We suggest you take a copy of your State’s “Schedule of Discounts” on your first dental visit to be sure you are being charged properly.
How does a dentist qualify to join Careington's provider network?
What if I want to change dentists?
For help finding a dentist, please call 1.855.588.8719.
Note: You should complete procedures in progress (if any) by your current dentist, because dental offices will not take over another dentist’s unfinished work.
What type of emergency service do I have?
Can the Careington plan work with a dental indemnity (insurance) plan?
In order to receive discounts, you must…
— use a Careington network dentist to receive your dental discounts, and
— after paying the reduced fees, you file a claim with your dental indemnity (insurance) company.
It seems too good to be true — explain why Careington works?
How do I make changes to my membership?
Verbal cancellations are accepted over the phone. If you cancel within the first 30 days of application, you will receive a 100% refund less the processing fee, no questions asked.